Why yes! You will note a plethora of tutorials on the Google matrix that is linked in the side menu (here is a direct link). And each non-Google app -- and there are many -- usually has a help link baked right into it. For example, in GoMath there is a small "Help" link right next to the "Log out" link, which is toward the upper right corner of the initial start page.

GoGuardian Admin is one of our Internet filters. It is Google account-based (i.e. its policies are applied whenever students sign into their school Google account) and is used to help keep students safe and on task when they are on a school device. If your student encounters a screen that says "Restricted by your school IT administrator" -- that is GoGuardian doing its job! For more information, please see our GoGuardian pages.

Please see the Chromebook Troubleshooting Tips page for more information on do-it-yourself diagnosis and potential remedies.

1. They can contact their child's teacher, who can then pass along the relevant information to technology staff (if necessary).
2. They can fill out the Chromebook is missing/broken form and a staff member will get back to them with the next steps. Lost or Damaged Chromebook form

1. If families have the ability to get connectivity at their house, then they need to use that option first
2. Those that do not have the ability to get connectivity need to have adequate cell service via T-Mobile where they live
3. Those that qualify (from the above) will be on a list, and we will provide a hotspot if we can procure one